Asked Questions

Frequently Asked Questions

What can you wrap?

We wrap luggage, backpacks, boxes, large parcels, wheelchairs, prams and more. See the items we wrap HERE.

What is the price?

The price starts from $20 per item/ bag/ luggage.

What are your trading hours?

Our wrapping kiosks are open everyday from:

Sydney: 5:00am to 8:30pm

Melbourne: 5:00am to 10:00pm

What are the accepted payment methods?

We accept cash, VISA or Mastercard only. We do not accept American Express (credit card surcharge 1.8%).

What’s the largest size of box that you can wrap?

We can wrap boxes up to 1500mm X 520mm X 1100mm in size.

Do you have wrapping service at the Sydney Domestic Airport?

Not currently, however, there is a free T bus you can take to transfer between the international and domestic airports.

How much extra weight will be added to the bag or luggage after wrapping?

Approximately 200g

How long does it take to get my bag wrapped?

Not long at all! It takes less than a minute to get 1 bag wrapped.

Where can we find Secure Travel?

We have 2 wrapping stations at the Sydney International Airport, 1 near check-in counter H and another near check-in counter D.

Won’t a lock better protect my luggage?

Unfortunately, not. Since locks are usually fastened at the most vulnerable part of a bag—the full length of the zipper—they offer very low measures of security. Locks are only designed to hold two ends of the zip together, which does not guarantee protection to the zip itself. All it takes is a sharp object (even the tip of a ball point pen) to pry open the zipper’s teeth.

My bags will still be opened for inspection at check in, right?

There’s no need. Where we currently operate, airports are now using specialised X-ray technology so that airport officials no longer have to manually open each piece of luggage. This means your wrapped bags can go through security seamlessly and still arrive at your destination unopened.

Can I still wrap my bags if I’m flying to the USA?

Yes! Contrary to popular belief, we wrap hundreds of bags going to the United States. Under USA flight requirements, baggage must be available for inspection at any point in time, which means bags are vulnerable to having locks and cables removed permanently.

The plastic wrap we use on your luggage is clear, so inspectors can see that there are no locks or other protective items to remove. The only time bags are physically opened is when they are flagged for further inspection during transit—in which case, Transportation Security Administration (TSA) officials will leave an attached note in the bag confirming their security check. However, this does not happen often, as USA airport authorities are very familiar with luggage wrapping.